Privacy Policy

This Privacy Policy describes how Gilciasma LTD (“we”, “our”, or “us”), operating under the brand Gilicia, collects, uses, and protects your personal information when you visit or make a purchase from our website.

We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and securely.

1. Company Information

Company Name: Gilciasma LTD
Brand Name: Gilicia
Registered Address: 128 City Road, London, EC1V 2NX, United Kingdom
Contact Email: contact@gilicia.com

2. Information We Collect

We collect the following types of information:

🔹 Personal Information

When you make a purchase or create an account, we collect personal data including:

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely by third-party payment providers)

🔹 Non-Personal Information

We may collect non-identifiable data such as:

  • Browser type and version

  • IP address

  • Device type

  • Website usage data (pages visited, time spent, etc.)

🔹 Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze traffic, and improve performance. You can choose to disable cookies through your browser settings, though some parts of the site may not function properly without them.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you about your purchases

  • Send updates, offers, and promotional materials (only with your consent)

  • Improve our website, services, and customer experience

  • Comply with legal and tax obligations

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual necessity: To fulfill your purchase orders.

  • Consent: For marketing or newsletter subscriptions.

  • Legitimate interest: To improve user experience and ensure website security.

  • Legal obligation: To comply with applicable laws and regulations.

5. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share it with:

  • Payment processors (for secure transactions)

  • Shipping partners (to deliver your orders)

  • IT and analytics providers (to operate and optimize our website)
    All third-party partners are required to comply with data protection regulations.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When data is no longer needed, it will be securely deleted or anonymized.

7. Data Security

We implement strict technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
While we take all reasonable precautions, no internet-based service can be completely secure, and you acknowledge that you share data at your own risk.

8. Your Rights (Under GDPR)

If you are located in the United Kingdom or European Economic Area, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Withdraw consent to data processing

  • Object to certain uses of your data

  • Request a copy of your data in a portable format

To exercise these rights, contact us at contact@gilicia.com.

9. Marketing Communications

You may receive promotional emails from us if you have opted in. You can unsubscribe anytime by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly.

10. International Data Transfers

If you are located outside the United Kingdom, your information may be transferred to and processed in countries where data protection laws differ from those in your country. We ensure that appropriate safeguards are in place for such transfers.

11. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these third-party websites.

12. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of our site after changes constitutes acceptance of the new policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

📧 contact@gilicia.com
🏢 Gilciasma LTD, 128 City Road, London, EC1V 2NX, United Kingdom

© 2025 Gilciasma LTD. All Rights Reserved.